Terms and Conditions
These terms govern the use of JokersRevenge and apply to every account, deposit, bonus and withdrawal on the platform. By registering an account, a player accepts these terms in full. JokersRevenge reserves the right to amend these terms at any time, with material changes communicated to registered players by email in advance of taking effect.
1. Eligibility
Access to JokersRevenge is restricted to individuals who are at least 18 years old, or the legal gambling age in their jurisdiction if higher, whichever applies. Registration requires accurate personal information, and any account found to contain false details may be suspended pending verification. Residents of jurisdictions where online gambling is prohibited by local law are not permitted to register, and JokersRevenge reserves the right to restrict access based on location at any time.
2. Account Registration
Each player may hold only one account. Duplicate accounts, whether created under a different name, address or payment method, will be closed, and associated bonus funds or winnings forfeited. Players are responsible for keeping login credentials confidential and for all activity conducted under their account. Any suspected unauthorised access should be reported to support immediately.
3. Verification
JokersRevenge follows standard know-your-customer procedures. Before a first withdrawal is processed, players must provide a valid government-issued identification document, proof of address dated within the last three months, and, where applicable, proof of the payment method used for deposits. Verification is typically completed within 24 to 72 hours. Withdrawals are held pending completion of this process, and accounts that fail verification may have deposits returned but bonus winnings forfeited.
4. Deposits and Withdrawals
| Rule | Detail |
|---|---|
| Minimum deposit | 10€ (varies by method) |
| Minimum withdrawal | 20€ |
| Maximum withdrawal | Subject to VIP tier and payment method limits |
| Currency | Euro (€), with automatic conversion for other currencies where supported |
| Withdrawal method | Must generally match the original deposit method up to the deposited amount |
Deposits are typically available for play immediately upon confirmation. Withdrawal processing times vary by method, from same-day for e-wallets and cryptocurrency to several business days for bank transfers. JokersRevenge does not charge withdrawal fees, though third-party payment providers may apply their own charges outside of the casino’s control.
5. Bonuses and Promotions
All bonuses, including the welcome offer, reload bonuses and free spin promotions, are subject to the specific terms published alongside each offer at the time it is claimed. General rules applicable to all bonuses include:
- Bonuses are limited to one per player, household, IP address, device and payment method unless otherwise stated.
- Wagering requirements must be completed within the stated timeframe or the bonus and associated winnings are forfeited.
- Maximum bet limits apply while a bonus is active; bets placed above the stated limit may void the bonus.
- Game contribution rates toward wagering vary by category, as published in the bonus terms section of the homepage.
- JokersRevenge reserves the right to refuse or withdraw a bonus offer in cases of suspected abuse, including but not limited to the use of betting patterns designed to guarantee profit regardless of outcome.
- Bonus abuse across multiple accounts or in coordination with other players will result in forfeiture of all related bonus funds and winnings, and may result in account closure.
6. Fair Play and Game Integrity
All games offered on JokersRevenge use random number generators independently tested and certified by accredited testing laboratories. Return-to-player percentages are published per game where provided by the game studio. Any player found to be exploiting a software error or game malfunction for financial gain will have related winnings voided, and the error will be corrected as quickly as possible once identified.
7. Responsible Gambling
JokersRevenge provides tools including deposit limits, loss limits, session time reminders and self-exclusion, all accessible directly from account settings. Self-exclusion requests are processed on the same day and cannot be reversed before the selected exclusion period ends. Players who believe they may have a gambling problem are encouraged to contact a recognised support organisation, and JokersRevenge’s own support team can provide referral information on request. Access to the platform is strictly limited to persons aged 18 and over, and JokersRevenge reserves the right to request additional age verification at any time.
8. Account Closure and Suspension
JokersRevenge reserves the right to suspend or close an account where there is reasonable suspicion of fraud, bonus abuse, underage access, use of prohibited software, or breach of these terms. In such cases, any pending withdrawals may be withheld pending investigation. Players may request voluntary closure of their account at any time through support, subject to resolution of any pending balances or bonus wagering.
9. Limitation of Liability
JokersRevenge is not liable for losses arising from internet connectivity issues, third-party payment processing delays, or circumstances outside its direct control. The platform is provided on an as-is basis, and while every reasonable effort is made to maintain uptime and game availability, no guarantee of uninterrupted service is offered.
10. Governing Law
These terms are governed by the laws of the jurisdiction under which JokersRevenge holds its operating licence. Any disputes arising from these terms will first be addressed through the internal complaints process before escalation to an independent dispute resolution body where applicable.
11. Contact
Questions regarding these terms can be directed to support through the live chat function available on every page, or by email through the address listed in the site footer. JokersRevenge aims to resolve all account and terms-related queries within 48 hours. Complaints that cannot be resolved through standard support channels may be escalated in writing, and a formal response will be issued within 14 days of receipt, outlining either a resolution or the next available step in the dispute process.
12. Amendments
JokersRevenge may update these terms periodically to reflect regulatory changes, new game additions, or adjustments to payment processing partners. Continued use of the platform after an amendment takes effect constitutes acceptance of the revised terms. Players who do not agree with a material change are entitled to close their account and withdraw any eligible balance in accordance with section 8 above, without penalty for the disagreement itself.